FocusPoint International - 24/7 Global Assistance
24/7 Global Assistance provided by FocusPoint International and supported by the Global Overwatch & Rescue Plan.
On-Demand Assistance on Land & At Sea
The global positioning systems (GPS) in some of our units are equipped with a distress button that connects to FocusPoint International’s Crisis Response Center (CRC) via the company’s PULSE™ platform.
Activation of the distress feature triggers an alert on the PULSE platform. The Crisis Response Center immediately validates the signal and escalates to Emergency Services for land and sea-based rescue operations.
FocusPoint International (FocusPoint) is a leading critical event management company specializing in emergency response as a service (ERaaS). FocusPoint’s primary contact center is located in Florida, USA. This secure, multilingual facility is staffed 24/7/365 with medical, security and crisis response specialists. It is supported by a team of 4,000 linguists capable of providing on-demand service in over 300 languages. The alternate emergency contact center is located in Cape Town, South Africa.
FocusPoint has responded to over 100,000 alerts and assisted more than 20,000 people in over 220 countries and territories.
FocusPoint is actively engaged in providing SOS alert validation and escalation services for devices operating across multiple satellite networks. Examples include Globalstar, Iridium, Inmarsat, and EchoStar, to name a few.
In addition to the distress validation and escalation service provided by FocusPoint, the company also provides a comprehensive assistance plan called Overwatch & Rescue.
The Overwatch & Rescue Plan is a fully indemnified service guarantee that reduces and, in many cases, eliminates the financial cost of a rescue. Key benefits of the Overwatch & Rescue Plan include response to dangerous summer and winter sports incidents, search and rescue, and security assistance in response to events including violent crime, terrorism, natural disasters, pandemic threats, and political threats that cause riots, strikes, and civil unrest. The plan also provides complimentary medical evacuations from the point of incident to the nearest appropriate hospital.
The Overwatch & Rescue Plan is indispensable for anyone living, working, or playing on the edge of cellular connectivity. The Overwatch & Rescue Plan is more comprehensive than Garmin’s High-Risk SAR Plan and costs a fraction of the price, making it the most comprehensive and affordable plan on the market.
We found FocusPoint to be the best solution for our global clients, regardless of device type or satellite network. We are proud to partner with FocusPoint and offer ERaaS and the Overwatch & Rescue Plan to all our clients.
Coming Soon
The ability to purchase this service via our website for additional passengers on your yacht or for any individual who needs this rescue service!